Privacy Policy
Document updated on May 19, 2025
Overview
TalesCraft AI ("TalesCraft AI", "our", "we" and "us") and our partners respect your privacy.
We kindly ask you to carefully read this privacy policy to understand how your personal data is collected, processed, and stored when you use this TalesCraft AI website, accessible via the URL https://talescraftai.com.
The term "personal data" refers to any information relating to a natural person that allows them to be identified, directly or indirectly, from a single piece of data or by cross-referencing a set of data.
What personal data we collect
TalesCraft AI collects the following categories of personal data:
- Account information: Email address, username, password (encrypted), registration date
- Profile information: Display name, optional profile picture, preferences
- Game interaction data: Characters created, worlds interacted with, gameplay history, choices made, play patterns
- Technical data: IP address, browser type and version, device information, operating system, access timestamps
- Payment information: For paid subscriptions, we collect billing address and payment timestamps. Full payment details are processed by our payment provider (Stripe) and are not stored by TalesCraft AI
- Communications data: When you contact us, we collect information provided in your messages and any attachments
- Optional data: Any additional information you voluntarily provide during account creation or gameplay
How TalesCraft AI uses your personal data
TalesCraft AI may use your personal data for the following purposes:
- Creating and managing your customer account on this website
- Managing subscription services and processing payments
- Providing the AI-driven adventure game service, including character creation, world exploration, and narrative generation
- Carrying out necessary actions for contract management, invoices, and customer relationship monitoring
- Publishing and managing your reviews and/or comments left on the website
- Responding to your contact request made through our website
- Establishing a loyalty program
- Offering you tailored advertisements and content
- Building a database of users, prospects, and customers
- Developing commercial and traffic statistics
- Enhancing and improving our AI systems and game experiences
- Managing possible unpaid amounts and disputes
- Fulfilling our legal obligations
Legal bases for processing
TalesCraft AI processes your personal data on the following legal bases as required by GDPR:
- Contract fulfillment: Processing necessary for the performance of our contract with you when you use our website to access our services
- Legitimate interest: Better responding to your information requests, improving our services, ensuring platform security, preventing fraud, and developing business analytics
- Consent: For marketing communications, optional features, and AI training data usage
- Legal obligation: To comply with legal requirements such as accounting and tax laws
How TalesCraft AI shares your personal data
Within TalesCraft AI, your personal data is collected, processed, and stored by authorized personnel, only within the scope of their respective responsibilities.
We may share your data with service providers including:
- Vercel (hosting provider)
- Stripe (payment processing)
- AWS (cloud infrastructure)
- Email service providers
- Analytics service providers
- Customer support tools
These service providers may use your information only for the purpose of providing services on behalf of TalesCraft AI.
We may also disclose information when required by law or to protect our rights or the rights of others.
Game-specific data processing
Character Creation and User-Generated Content
When you create characters or other content within TalesCraft AI:
- We store this content to enable gameplay
- We associate it with your account for game progression
- We may use anonymized versions for improving our AI systems (with your consent)
AI-Generated Content
The narratives, dialogues, and scenarios generated by our AI systems:
- Are created in response to your inputs and choices
- Are stored to enable game continuity and progression
- May be anonymized and analyzed to improve our AI systems
- Are the property of TalesCraft AI
How TalesCraft AI protects your personal data
TalesCraft AI attaches great importance to the security of your personal data and has adopted common industry practices to protect your data and prevent unauthorized access, disclosure, use, modification, damage, or loss.
We implement the following security measures:
- We collect only minimal data necessary for our services
- We encrypt sensitive data both in transit and at rest
- We deploy access control mechanisms to ensure only authorized personnel can access your data
- We conduct regular security assessments and vulnerability testing
- We employ secure authentication methods to protect user accounts
Data retention periods
TalesCraft AI retains your personal data only for as long as necessary to fulfill the purposes for which it was collected:
- Account information: For as long as your account is active plus 24 months after last login
- Game content and interactions: For as long as your account is active
- Payment information: According to legal retention requirements (10 years for accounting records)
- Communication data: 36 months after last contact
- Technical logs: 12 months
- Analytics data: In anonymized form for up to 24 months
Children's privacy
TalesCraft AI is not directed at persons under the age of 16. We do not knowingly collect personal data from children under 16 years of age.
For users between 16-18 years of age, we recommend parental guidance when using our services.
Your rights
You have the following rights regarding your personal data:
- Right of access - You can request information about your personal data we process
- Right to rectification - You can request correction of inaccurate data
- Right to erasure - You can request deletion of your personal data
- Right to restriction - You can request limitations on how we process your data
- Right to object - You can object to processing based on legitimate interests
- Right to data portability - You can request transfer of your data
- Right to define directives - You can set instructions for your data after your death
To exercise any of these rights, please contact us at the address provided in the "Contact Us" section.
Updates to this privacy policy
TalesCraft AI reserves the right to modify or update this privacy policy due to changes in regulations or our data processing activities. Any substantial modification will be notified to you by email and published on the website. We recommend regularly reviewing this policy to stay informed of our data protection commitments.
Contact Us
If you have any questions, comments, or suggestions, please contact us:
Or by postal mail at: 27 Rue Neuve, 40100 Dax, France.
Last updated: May 19, 2025